Personal Data Processing Policy

1. Introduction

This policy outlines how S-Mat Trade s.r.o. (“the company”, “we”, “us” or “our”) collects, uses, stores, and protects the personal data of our customers, suppliers, employees, and other stakeholders.

2. Collection of Personal Data

We collect personal data in the following cases:

  • When registering on our website or mobile application.
  • When entering into contracts and business transactions.
  • When communicating with us via email, phone, or other means.
  • When participating in our events and campaigns.

3. Types of Data Collected

We collect the following types of personal data:

  • Identification data (name, surname, date of birth).
  • Contact data (email address, phone number, address).
  • Payment data (bank details, credit card information).
  • Technical data (IP address, cookies, browser information).

4. Purpose of Processing Personal Data

We process personal data for the following purposes:

  • Providing our services and products.
  • Managing customer accounts and orders.
  • Marketing and promotional purposes.
  • Improving our services and websites.
  • Complying with legal obligations and protecting our rights.

5. Legal Basis for Processing

We process personal data based on:

  • The consent of the data subject.
  • Performance of a contract to which the data subject is a party.
  • Compliance with legal obligations.
  • The legitimate interest of the company.

6. Sharing Personal Data

We may share personal data with third parties under the following conditions:

  • With our suppliers and business partners who assist us in providing our services.
  • With government authorities if required by law.
  • In the event of a merger, acquisition, or sale of the company.

7. Protection of Personal Data

We implement technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. Our employees are required to adhere to strict personal data protection policies.

8. Retention of Personal Data

We retain personal data only for as long as necessary for the purposes for which it was collected or as required by law.

9. Rights of Data Subjects

Data subjects have the following rights:

  • The right to access personal data.
  • The right to correct inaccurate data.
  • The right to delete personal data (“the right to be forgotten”).
  • The right to restrict processing.
  • The right to data portability.
  • The right to object to processing.

10. Contact

If you have any questions or requests regarding the processing of personal data, please contact us through the address contact@smat-trade.com or +420 728 627 328.

11. Changes to This Policy

We may update this policy from time to time. We will inform you of any changes through our website or other appropriate means.

Date of last update: 15.8.2024